Frequently Asked Questions
Got a question? Check here. If you don’t find an answer, email us.
Can I use Omekolo for mental-health goals?
Yes — many people use Omekolo to build mental-health habits like meditation, therapy check-ins, or mood tracking. However, Omekolo is not a substitute for professional mental-health treatment. If you’re in crisis or experiencing a mental-health emergency, please contact a qualified mental-health professional or a local crisis helpline.
See Terms of Service §10 for the full disclaimer.
How is Omekolo different from other habit or goal-tracking apps?
Most apps track habits. Omekolo builds them. The difference is accountability. When you have a coach waiting for you, you show up — not because you love the work, but because someone expects you. Over time, that expectation turns into a routine that runs on its own. Willpower becomes automatic: you don’t have to fight yourself anymore, you just do it. Friends are great but they cancel; Omekolo doesn’t. A daily check-in is small, but it’s the mechanism that turns “I want to run 5× a week” into “I just run 5× a week.”
Why WhatsApp instead of a native app?
Three reasons. First, you already have WhatsApp open — no new app to install or remember. Second, a conversation feels more natural than a form. Third, you can’t accidentally delete the conversation the way you might uninstall an app. WhatsApp is where the habit lives.
What can Omekolo do besides habit coaching?
Track your daily tasks — and connect them to your goals, so completing “watch the course module” counts as real progress on “learn AWS”. Journaling is live — and free for your first 3 months. Exam-prep accountability (study plans, daily session check-ins, quick quizzes) is rolling out next. Everything lives in the same chat, with the same coach.
How much does Omekolo cost? What's in each plan?
Starter (₹399/mo · $4.99): full habit coaching with up to 3 goals, all four coaching personalities, daily tasks (10/day), and the weekly visual review. Pro (₹799/mo · $9.99): everything in Starter plus unlimited tasks and unlimited journaling with mood insights, deeper diagnostics, pattern analysis and a monthly review. Prefer annual? Both tiers work out to 2 months free if you pay yearly instead of monthly. Add-ons (coming soon): the Study Addon (+₹299 · +$3.99) unlocks full exam prep, and extra goals beyond your 3 are +₹149 · +$1.99 each. Every plan starts with a 15-day free trial — no card needed.
Can I choose how Omekolo coaches me?
Yes — pick a personality at signup: Sergeant (direct and tough), Coach (thoughtful, asks why), Friend (casual, non-judgmental), or Silent (just tracks your streaks). You can switch anytime by saying so, and tell it to push harder or ease off whenever you like.
Is my data sent to AI companies? What happens to it?
Yes. When you send a check-in, the relevant snippets are sent over encrypted HTTPS to Anthropic’s Claude API and, for some operations, Groq. Data retention by those providers is governed by their own terms of service. We do not opt in to model training with your conversations. Full details are in our Privacy Policy.
What if I miss a day? Will my streak reset?
Honestly? Usually yes — a missed day resets that goal’s streak, because early on that’s what makes the streak mean something. But Omekolo is fair about it: a long streak (14+ days) can survive an occasional miss, and if you tell your coach what got in the way, one miss a month can be forgiven. If you simply go quiet, your streak holds — Omekolo nudges you on days 2, 3 and 5, then waits for you without judgment.
Can I pause or cancel my subscription?
Yes, both. Send PAUSE or STOP to silence check-ins anytime, and CANCEL SUBSCRIPTION to stop billing on a paid plan — you keep full access until the end of your current paid period, no proration, no immediate cutoff. Either way your data stays safe and you can come back by just messaging Omekolo again. No penalties, no questions asked. For refunds, see our Refund Policy.
How often will Omekolo message me?
Once a day, around the check-in time you set during onboarding (in your timezone). If you don’t check in, you get a gentle reminder later that day. That’s it — no marketing messages, no surprise nudges in the middle of the night. Use PAUSE or STOP to change that any time.
Will Omekolo spam me or sell my number?
No. Your phone number is only used to send you messages from Omekolo. We never share it, sell it, or use it for marketing. We’re a coach, not a marketing platform. The full data practice is documented in our Privacy Policy.
What's included in the weekly review?
A short, honest summary of what you actually did that week. For example:
“Last week you hit your 5×/week run goal 3 times. Missed Tuesday and Wednesday. Longest current streak: meditation, 12 days. Next week, aim for consistency on the run — Tuesday is typically where you slip.”
The review is AI-generated but built from your actual check-ins, not generic advice.
“Last week you hit your 5×/week run goal 3 times. Missed Tuesday and Wednesday. Longest current streak: meditation, 12 days. Next week, aim for consistency on the run — Tuesday is typically where you slip.”
The review is AI-generated but built from your actual check-ins, not generic advice.
What payment methods do you accept?
It depends on where you are.
Global (US, UK, Europe, etc.): PayPal.
India: Razorpay (UPI, cards, net banking).
Plans start at ₹399 / $4.99 per month (see “How much does Omekolo cost?” above for what’s in each plan). Every plan comes with a 15-day free trial — no card details required to start.
Global (US, UK, Europe, etc.): PayPal.
India: Razorpay (UPI, cards, net banking).
Plans start at ₹399 / $4.99 per month (see “How much does Omekolo cost?” above for what’s in each plan). Every plan comes with a 15-day free trial — no card details required to start.
How does the 15-day free trial work?
When you first message Omekolo, you get 15 days free. No card needed. On day 16 you choose to subscribe or cancel. If you subscribe and want a refund within 14 days, you’ve got it — no questions. See the Refund Policy for the full rules.
How do refunds work?
First month: 14 days from your first paid charge to ask for a refund. No questions asked.
After the first month: Monthly fees are non-refundable, but if Omekolo is unavailable for more than 72 consecutive hours due to a failure on our side, we’ll prorate that month and refund the affected portion on request.
Full details: Refund Policy.
After the first month: Monthly fees are non-refundable, but if Omekolo is unavailable for more than 72 consecutive hours due to a failure on our side, we’ll prorate that month and refund the affected portion on request.
Full details: Refund Policy.
Can I get my data, or ask you to delete it?
Yes. Send MY DATA to receive a copy of everything we have about you (goals, check-ins, streak history). Send DELETE MY DATA and we’ll erase your account within 30 days, except billing and audit records we’re legally required to keep (typically up to 7 years for tax law). Same 30-day deletion applies if you cancel and don’t come back. See Privacy Policy §4 & §5.
What if Omekolo doesn't work for me?
You get 14 days from your first paid charge to ask for a full refund (see Refund Policy). If something else is in the way, email [email protected] and we’ll work it out. We’re not trying to trap anyone — we want Omekolo to work for you, and if it doesn’t, that’s on us.